1. What products do you sell?
At Aplimart, we specialize in high-quality water bottles and mugs designed for everyday use. Our products are stylish, durable, and perfect for keeping your drinks at the right temperature while on the go or relaxing at home.

2. How do I place an order?
To place an order, simply browse our website, add the items you want to your cart, and proceed to checkout. Follow the easy steps to enter your shipping and payment information, and your order will be processed right away!

3. What payment methods do you accept?
We accept various payment methods for your convenience, including:

• Shop Pay
• Mastercard
• Maestro
• Visa
• American Express
• Discover
• Google Pay
• Apple Pay

4. How do I track my order?
Once your order is shipped, you will receive an email with tracking details. You can use the tracking number to monitor the status of your shipment.

5. Do you offer international shipping?
Currently, we ship within the United Kingdom. Stay tuned for future updates as we expand our shipping capabilities!

6. Can I cancel or modify my order?
We process orders quickly, so cancellations or modifications must be made within a short time frame. Please contact our customer support team at contact@aplimart.com as soon as possible, and we will do our best to assist you.

7. How long will it take to receive my order?
Orders are typically processed and shipped within 1-2 business days. Delivery times will vary depending on your location, but most orders are delivered within 3-7 business days.

8. What should I do if I received a damaged item?
We’re sorry if your item arrives damaged. Please contact us immediately at contact@aplimart.com with your order number and photos of the damaged product, and we’ll be happy to help resolve the issue.

9. Can I return my item?
We want you to be completely satisfied with your purchase! If for any reason you’re not happy with your product, we offer a 30-day return policy. Please visit our Refund & Return Policy page for more details.

10. Do you offer gift cards?
At this time, we do not offer gift cards, but check back with us in the future as we continue to expand our offerings!

11. How can I contact customer support?
You can reach us by email at contact@aplimart.com. We’re always happy to help and will get back to you as quickly as possible!